Thank you for visiting Luxora Watches. We appreciate your interest in our watch collection. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Shipping Area
Luxora Watches currently offers shipping within the United States. We do not currently offer international shipping.
Shipping Costs
We offer Free Standard Shipping on all orders within the United States, with no minimum purchase requirement.
Any shipping options or additional charges, if applicable, will be clearly displayed at checkout before you complete your order.
Order Processing and Delivery Times
We aim to process and deliver orders as efficiently as possible. Our estimated shipping schedule is outlined below.
- Order Cut-Off Time: 6:00 PM Eastern Time (ET)
- Order Handling Time: 1 to 2 business days (Monday through Friday)
- Estimated Transit Time: 3 to 5 business days (Monday through Friday)
- Estimated Total Delivery Time: 4 to 7 business days after the order is placed, excluding applicable holidays and unforeseen delays
Orders placed after the daily cut-off time, on weekends, or on public holidays will generally begin processing on the next business day.
Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, and other circumstances outside our control.
Shipping Carriers
Orders may be shipped through established delivery carriers, such as USPS, UPS, or FedEx, depending on availability, destination, and the shipping service selected for your order.
Order Tracking
Once your order has been shipped, we will send a shipping confirmation email containing your tracking number, when available.
Tracking information may take up to 24 hours to appear on the carrier’s website after the shipment has been dispatched.
You can use the tracking information to follow your package as it moves through the delivery network.
Shipping Address Changes
If you need to correct or update your shipping address, please contact us within 24 hours of placing your order.
We will do our best to accommodate your request before the order is shipped. However, we cannot guarantee address changes after an order has entered processing or been dispatched.
Once an order is in transit, we may be unable to change the shipping address.
Delayed or Missing Packages
If your order has not arrived within the estimated delivery period, please check the tracking information first.
If you still need assistance, contact our customer support team with your order number so we can help you review the shipment status.
Delivery delays may occur due to carrier issues, severe weather, holidays, or other circumstances beyond our control.
Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us as soon as possible with your order number and a description of the issue. Photographs may be requested to help us assess the situation and determine the appropriate next steps.
Please refer to our Return and Refund Policy for additional information about returns and refunds.
Contact Information
If you have questions about shipping, delivery, or an existing order, please contact us using the information below.
Store Name: Luxora Watches
Address: 1650 Premium Outlet Blvd, Aurora, IL 60502, United States
Phone: +1 630-499-3690
Email: contact@luxorawatches.shop
Website: https://luxorawatches.shop
We appreciate your business and will do our best to provide a smooth and convenient delivery experience.
